Early access · Built by the team behind iFlyChat

Cut your support ticket volume by up to 60%.

An AI support agent trained on your help center, docs, and past tickets. Answers customers instantly, 24/7. Routes the hard ones to your team with full context.

app.acme-saas.com/help
Acme Support
How do I reset my password?
Go to Settings → Security → "Reset password." We'll email you a link that's valid for 15 minutes.
docs/account
Why was my card charged twice?
That's usually a pending authorization that drops off in 3–5 business days. If it doesn't, reply here and I'll loop in a human.
billing/faqs

What it does

🎯
Ticket deflection
Resolves the repetitive questions — password resets, billing, account issues — so your agents only see the tickets that actually need them.
🌙
24/7 coverage
Customers get the same quality of answer at 3am as they do at 3pm. No queue, no "we'll get back to you Monday."
🤝
Smart escalation
When the AI can't resolve an issue, it hands off to a human with the full conversation and customer context — no "can you explain the problem again?"

How it works

1

Connect your help center

Point it at your docs, knowledge base, and past tickets. Works via a script tag or plugs into your existing help desk — Zendesk, Intercom, Help Scout, Freshdesk.

2

The AI learns your product and support tone

It indexes everything in minutes and starts answering in the voice of your team — with citations back to the exact article.

3

Customers get instant answers

Unresolved tickets land in your helpdesk with the full conversation attached, so your team picks up right where the AI left off.

Questions

When can I use it?
We're onboarding early-access support teams now. Join the list and we'll reach out within a day to get you set up.
What does it cost?
Early access pricing starts at $149/month. Includes one workspace, unlimited AI resolutions, escalation to your team, and weekly insights on what customers are asking.
Does it integrate with Zendesk, Intercom, Help Scout, or Freshdesk?
Yes. We plug into your existing help desk — tickets the AI can't resolve get created in your tool with full conversation context, assigned to the right team. It also works standalone via a script tag.
What if the AI can't answer?
It says so honestly — no hallucinated "help" — captures the customer's context, and routes the ticket to a human with everything your agent needs to pick up without re-asking.
How is this different from Intercom's Fin or Zendesk AI?
Fin and Zendesk AI lock you into their platform. We work with whatever help desk you already use, only answer from your actual docs (so no hallucinations), and come with flat transparent pricing — not per-resolution fees that spike your bill in a busy month.

Get early access

We're onboarding a small group of SaaS support teams now.

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