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sojasoja
can´t receive email address and links sent by visitors

Hi! I have installed the free version on my site and everything runs fine, the only thing is that I figured that I cant receive email address and links that the vistors of my site send!
I receive all the messages except email addresses and links.
How can the problem be fixed?
 
On the other hand, I also want to know the vistors can change their names.
Thanks a lot!
 

iFlyChat-shashwat
iFlyChat-shashwat's picture
Re: can´t receive email address and links sent by visitors

There is an option on settings page to enable hyperlinks. Could you please check if it is enabled?

Site visitors may change their name by logging into your website or they may change their name directly with "Guest" as prefix as shown here - https://iflychat.com/documentation/feature-description/how-can-guest-use....

Thanks,
Shashwat

sojasoja
Hi, I set the option of

Hi, I set the option of Select whether to allow/block hyperlinks posted in chats to "Dont Block", and Select whether to apply above defined hyperlinks setting only to anonymous users to "no", but it is still blocking the email address...
Can you take a look please?
 
Thanks!
 

iFlyChat-shashwat
iFlyChat-shashwat's picture
Re: Hi, I set the option of

Could you please contact us over live chat?

Thanks,
Shashwat