Going Offline

User can go Offline from the Popup Chat by following these steps:

  • Click on the Settings Icon to get the menu as shown below.

chat_offline_popup

Choose Offline option in the dropdown list.

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After going Offline, user will see You are Offline message. To go back Online, click on the message.

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In case you are using Embed Chat Room and want to go Offline, follow these steps -

  • Click on the Device (Mobile or Desktop) as shown below. ‚Äč

chat_offline_embed

Choose Offline from the list.

chat_offline_embed2

To go Online again, you need to click the Device Icon again and choose any status - Available, Idle or Busy.

chat_offline_embed3

Users can also set status as Available, Idle or Busy. Click here to read more