iFlyChat - Real Time Enterprise Chat - Report a Bug

Cannot send chats

5pac3m0nk3y — Fri, 06 Mar 2015 14:46:38 +0000

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Hello, we cannot send chats from within our business network. Port 80 and 443 are enabled but the email says to make sure they are enabled. Since they are, what else could be the reason for our inability to send and receive only from within this network? Could Time Warner cable be blocking iflychat?

Thanks.

bug report

snitch567 — Sat, 21 Feb 2015 15:31:15 +0000

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in group chat when i put my username colour it wont stay it just back to black

chat is not sending files

snitch567 — Sun, 08 Feb 2015 13:24:57 +0000

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iflychat is not sending files it uploads them it just wont send :(

Error connecting

ImperiumClan — Sat, 07 Feb 2015 16:25:38 +0000

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After generating the API key, entering it into the box on the setup, it gives me the error message: Unable to connect to iFlyChat server. Error code - http_request_failed. Error message - couldn't connect to host. I am on Wordpress and have followed all of the intallation steps, but still I receive this error.

Bugs In Server/Developer Console

kalypso_oneroi — Thu, 02 Oct 2014 19:35:23 +0000

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I was alerted by one of my techs today about two separate issues in developer console.
1- I am getting a server error.

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at http://api2.iflychat.com/chat/261/6ctc61m6/xhr_str... This can be fixed by moving the resource to the same domain or enabling CORS.

I have no idea what CORS is or why it wants me to enable something. I assume it's because chat is hosted on your servers and the site is hosted on mine. But I don't know how to fix this and it's throwing this error constantly.

2- In developer console, it is showing my users and their user ID's to non-admin people. It switches randomly from "forbidden", which it should be, to showing ALL of the user ID's associated with every account that is online. I get that the chat needs this to function, but it should not go from forbidden to wide open, especially for someone not even using an admin account and just randomly using a browser developer console. I have a txt document for this and a screenshot, but I'd prefer not to post those publicly as again, it shows private user information and is a huge privacy bug.

Chat Box Not Expanding

KCP_Trey — Tue, 22 Jul 2014 19:57:26 +0000

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Everything is installed. The box with the available rooms and people online pops up fine, but the actual chatroom I've created doesn't expand. I've tried it on Firefox, Chrome, and Explorer.

http://kcp.thefamilypodcastnetwork.com/

See attached picture.

Chat not appearing

mrc1 — Wed, 02 Jul 2014 03:10:41 +0000

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I'm using Oxwall, and everything was fine until now.

My website: http://ballisticbrasil.com

Chat Disappeared from yesterday

indianstudent — Sat, 31 May 2014 21:37:09 +0000

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I have installed iflychat yesterday.
It worked fine for few hours and disappeared all of a sudden.
Please suggest me a way to fix this.
I tried to uninstall and reinstall again.
Created new api key and added into the plugin.
Nothing seems to fix it.

Not Showing User Profile Picture

lifewaychurch — Fri, 18 Apr 2014 10:32:01 +0000

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The plug-in is not pulling our users profile picture.

mute forgotten

TheGameCrafter — Fri, 14 Feb 2014 17:58:30 +0000

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Sometimes after just a few minutes, and sometimes after a few hours when a user mutes the sounds of the chat, that preference is forgotten.