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Tabarnouche
The Word press plugin

Been looking for a chat solution on a blog and decided to iflychat plugin for wordpress.
 

  • I downloaded the wordpress plugin
  • I installed and activated the plugin
  • I installed the correct free version API
  • I put the embeded code within a post  <<< Did NOT Work >>>
  • I put the embeded code within a page <<< Did NOT Work >>>

In fact I got nothing... zip.. zilch.. nadda...
No error messages... No chat.... Absolutely NOTHING.
Tested it on several computers.. using firefox.. internet explorer... chrome  <<< Again Nothing >>>
Made sure I'm running latest version of wordpress <<< Again Nothing >>>
Made sure my wordpress theme is up to date <<< Again Nothing >>>
So what's the deal???
 

iFlyChat-shubham
iFlyChat-shubham's picture
Re: WordPress Plugin

Hi,

1) Please check if you have any javascript errors in your wordpress theme. Try by changing theme or try to resolve by checking in web console.

2) Check the value of 'Show Chat on specific pages' on iFlyChat Settings Page. Make sure it says 'All the pages except those listed'

If you still face any issue, please contact our team using chat on this site or write to us at support@iflylabs.com.

Thanks,

Shubham

Tabarnouche
I made sure the value of

I made sure the value of 'Show Chat on specific pages  says <<< All the pages except those listed >>>
I checked for java script errors <<< None >>>
I tried the following themes:  1) Twenty Twelve 2) Twenty Thirteen 3) Twenty Fourteen 4) quintus
Result. :  <<< Nothing >>> <<< Nothing >>> <<< Nothing >>> <<< Nothing >>>
 
 
 

iFlyChat-shubham
iFlyChat-shubham's picture
Re: Wordpress plugin

Hi,

This is strange. Can you please contact us via email at support@iflylabs.com. Or you can ping us on chat, we are almost always online.

We will be happy to help you resolve the issue.

Thanks,

Shubham