What information is saved on iFlyChat servers?

Shashwat Srivastava

Shashwat Srivastava

Recently some customers have inquired about the data stored on iFlyChat servers. We don’t store any user login information like password or active session token. We create a different access token for access to iFlyChat servers and then use it for establishing a communication link.

We store following information temporarily:

  • user id
  • user name
  • user avatar URL
  • user profile link
  • user role

We use this information to render our chat UI correctly with necessary details. This information is also used to check if a user has access to certain chat rooms. Moreover, this information is automatically deleted from our server within two hours after the user has gone offline.

To enhance security further, we load chat automatically over SSL if your website is also on SSL.

Apart from this, we also offer the ability to log chat messages on our cloud based servers. The chat messages are logged if you have enabled logging on settings/configuration page of our chat module/plugin.

Alternatively, you can also use our JavaScript API to log messages directly to your database. When you are using this option, you can choose to turn off logging on our cloud network. This way chat messages will only be logged to your DB and our servers will only act as relay for transmitting chat messages.

We also support client side encryption. This would allow you to encrypt chat messages before they are sent to our cloud network and then later on you can decrypt it on receiving side, thereby enhancing security further.

Do get in touch with us and provide feedback in our live chat room 🙂

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