Recently some customers have inquired about the data stored on iFlyChat servers. We don’t store any user login information like password or active session token. We create a different access token for access to iFlyChat servers and then use it for establishing a communication link.
We store following information temporarily:
We use this information to render our chat UI correctly with necessary details. This information is also used to check if a user has access to certain chat rooms. Moreover, this information is automatically deleted from our server within two hours after the user has gone offline.
To enhance security further, we load chat automatically over SSL if your website is also on SSL.
Apart from this, we also offer the ability to log chat messages on our cloud based servers. The chat messages are logged if you have enabled logging on settings/configuration page of our chat module/plugin.
We also support client side encryption. This would allow you to encrypt chat messages before they are sent to our cloud network and then later on you can decrypt it on receiving side, thereby enhancing security further.
Do get in touch with us and provide feedback in our live chat room 🙂